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Santosh K Gurung's avatar

AI role : Efficiency in DMV

Driver License: my recent experience

North Carolina population jumped by millions in couple of years as NC is one of the fastest growing state in the country. There are same numbers of DMV locations as same as many years ago. How can same numbers of locations with limited staff can provide smooth service. Here is the question, is it worth to add more DMV locations with more staffs which takes time and hire train mor staffs.

Mostly more than 50% of clients return without job done because they didn’t take all required documents even though some people checked online required documents or took some wrong documents.

let’s say if the DMV app has features which check the documents by just taking documents pictures and do primary SCREENING and give you preliminary get to go green sign to visit DMV in person. So during preliminary SCREENING. APP will guide. This will make the real client with sufficient documentation and avoid time wasted. Then why do we need to add more locations and staff as APP AI can screen necessary documents rather than screened by DMV staff and asked to bring correct documents which saves time for both sides. There is always room for improvement rather than bragging service-demand etc.

Jarret Sharp's avatar

I e-brake all other podcasts and double click on All In when it drops. GenX’r here who benefits a great deal from how you break things down and keep us in the loops.

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